Privacy Policy

Effective Date: May 12, 2026

At GearsPaws, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.gearspaws.com, place an order, contact us, subscribe to our emails, or interact with our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

Name
Email address
Shipping address
Billing address
Phone number, when provided
Order details
Payment-related information
Messages or inquiries sent through our contact forms
Email newsletter sign-up information

We may also automatically collect certain information when you visit our website, such as:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral source
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Provide customer support
Respond to questions and requests
Improve our website, products, and customer experience
Send promotional emails, if you choose to subscribe
Prevent fraud, unauthorized activity, and misuse of our website
Comply with legal, tax, and business obligations

We only collect information that is reasonably necessary to operate our store, serve our customers, and improve your shopping experience.

3. Order Fulfillment and Shipping Partners

To complete and deliver your order, we may share necessary order information with trusted third-party service providers, including shipping carriers, logistics providers, product fulfillment partners, payment processors, website hosting providers, and customer support tools.

These partners may receive only the information needed to perform their services, such as your name, shipping address, order details, and contact information for delivery updates.

GearsPaws works with fulfillment and shipping partners to help deliver products to customers efficiently. These partners are not permitted to use your personal information for their marketing purposes.

4. Payment Information

Payments are processed securely through third-party payment providers. GearsPaws does not store your full credit card number or complete payment details on our servers.

Payment providers may collect and process payment information according to their privacy policies and security standards.

5. Email Marketing

If you subscribe to our newsletter or promotional emails, we may send you pet care tips, product updates, special offers, and store news.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly at gearspaws26@gmail.com.

We do not send promotional emails unless you have signed up, made a purchase, or otherwise provided consent where required.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your preferences
Improve website performance
Analyze traffic and visitor behavior
Support advertising and retargeting campaigns
Improve product recommendations and user experience

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.

7. Advertising and Analytics

We may use analytics and advertising tools, such as website analytics platforms, social media pixels, or advertising partners, to better understand how visitors use our website and to improve our marketing.

These tools may collect information such as pages visited, device information, browser type, and interactions with our website.

We do not sell your personal information for money. However, some privacy laws may define certain advertising or analytics activities as “sharing” personal information. Where required, you may request to opt out of this type of data use by contacting us.

8. How We Share Information

We may share personal information with:

Payment processors
Shipping and delivery partners
Order fulfillment partners
Website hosting and e-commerce platform providers
Email marketing platforms
Analytics and advertising providers
Customer support tools
Legal, tax, or compliance professionals when necessary

We may also disclose information if required by law, court order, government request, fraud prevention, or to protect the rights, safety, and property of GearsPaws, our customers, or others.

We do not sell customer lists or personal contact information to unrelated third parties.

9. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, online store, or electronic transmission is completely secure. While we work to protect your information, we cannot guarantee absolute security.

10. Data Retention

We keep personal information only as long as necessary to:

Fulfill your order
Provide customer support
Maintain business records
Comply with legal, tax, accounting, and fraud prevention obligations
Resolve disputes

When we no longer need personal information, we may delete, anonymize, or securely store it as required by law.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of certain marketing communications
Request information about how your data is used or shared
Opt out of certain advertising or tracking activities where required by law

To make a privacy request, contact us at gearspaws26@gmail.com.

We may need to verify your identity before completing certain requests.

12. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of certain sharing of personal information.

To exercise these rights, please contact us at gearspaws26@gmail.com

GearsPaws does not sell personal information for money.

13. International Visitors

GearsPaws is based in the United States. If you access our website from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.

By using our website, you understand that your information may be transferred to countries that may have different data protection laws than your country of residence.

14. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us at gearspaws26@gmail.com, and we will take reasonable steps to delete the information.

15. Third-Party Links

Our website may contain links to third-party websites, apps, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third parties.

We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or data practices.

When we update this policy, we will revise the “Effective Date” at the top of this page. If you continue to use our website after we post changes, you accept the updated policy.

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

GearsPaws
1185 Mountain Creek Rd
Chattanooga, TN 37405
United States

Email: gearspaws26@gmail.com
Website: www.gearspaws.com